Terms of Service

Last updated: November 9, 2026

These Terms of Service ("Terms") are a contract between you and Manwaring Web Solutions, Inc., doing business as Smartly Done ("Smartly Done," "MWS," "we," "us," or "our"), for use of our websites and products (the "Services").

Contact: [email protected]

Mailing address: 545 W 19th St, Idaho Falls, ID 83402

Additional office: 1600 E 8th Ave Suite A200, Tampa, FL 33605

Public URL: https://smartlydone.com/terms

The Services include Account, Sites, Forms, Shop, Widgets, Homes, DNS, Social, and related domains and embeds we operate under the Smartly Done brand.

By creating an account, inviting users, connecting a third-party platform, publishing content, or otherwise using the Services, you agree to these Terms. If you use the Services for an organization, you confirm you can bind that organization.

Accounts and organizations

• You must provide accurate account information and keep credentials secure.
• You are responsible for activity under your account and your organization's membership.
• Organization owners and admins control invites, roles, and (where enabled) per-app access levels.
• We may suspend or terminate access for abuse, non-payment, legal risk, or Terms violations.

Sign-in may use Smartly Done Account and Keycloak. Do not attempt to bypass authentication or access controls.

Acceptable use

You agree not to:

• Break the law or infringe others' rights
• Upload malware, scrape without permission, or attack the Services
• Impersonate others or misrepresent affiliation
• Use the Services to send spam or unlawful communications
• Resell or white-label the Services except as we expressly allow in writing
• Interfere with other customers' use of the Services
• Connect third-party accounts (Meta, Google, payment processors, domains) you are not authorized to manage

We may remove content or disable features that create risk for us, our customers, or third-party platforms.

Customer content

You (or your organization) retain ownership of content you submit to the Services ("Customer Content"). You grant us a worldwide license to host, store, process, transmit, and display Customer Content only as needed to provide and secure the Services you configure.

You are responsible for Customer Content, including that you have the rights to publish it and to process personal data of your own end users. Where you collect data from your visitors (forms, checkout, embeds, published sites), you are typically the controller; we act as processor or service provider on your instructions.

Third-party platforms

Features may connect to third parties such as:

• Meta (Facebook / Instagram), including Smartly Done Social (App ID 1852424685749087) and Smartly Done Widgets (App ID 1545923027559568)
• Google (for example Business Profile / Places features in Widgets)
• Stripe (payments)
• Cloudflare (network and security)
• Postmark (transactional email)
• Domain registrars and DNS providers used with Smartly Done DNS

Their terms apply to your use of those platforms. We only use connected data to provide the features you enable. Platform providers may change or revoke access; we are not liable for those changes.

For Meta and Google: connect only accounts and Pages you own or are authorized to manage. Disconnect at any time in-product or via the platform's settings. See our Privacy Policy and User Data Deletion.

Billing, cancellation, and refunds

Paid plans are billed as described in-product. Unless stated otherwise:

• Fees are charged through Stripe (or another processor we name in-product)
• Taxes may apply
• You authorize recurring charges for the selected plan
• You may cancel at any time. Cancellation takes effect at the end of the current billing period
• Fees are non-refundable once billed, except where law requires a refund or we agree in writing
• Any free trial converts to a paid plan only if you add a payment method; if you do not, the trial ends without a charge

Free, beta, and preview features

We may offer free tiers, betas, or previews. They may change or end at any time. We provide them as-is.

Intellectual property

The Services, branding, and our software are owned by Manwaring Web Solutions, Inc. and its licensors. These Terms do not transfer our IP to you. Feedback you give us may be used freely to improve the Services.

Privacy

Our Privacy Policy explains how we handle personal information. It is part of how we operate the Services; if there is a conflict about data practices, the Privacy Policy controls for that topic.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMARTLY DONE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US $100) IF YOU HAVE NOT PAID US.

Some places do not allow certain limits; in those places, our liability is limited to the fullest extent allowed.

Indemnity

You will defend and indemnify Smartly Done against claims arising from your Customer Content, your end users, your misuse of the Services, or your violation of these Terms or third-party platform terms, except to the extent caused by our willful misconduct.

Suspension and termination

You may stop using the Services at any time. You may request account or data deletion as described in User Data Deletion. We may suspend or terminate access immediately for Terms violations, non-payment, legal risk, or platform requirements. Provisions that should survive (including IP, disclaimers, limits, indemnity, and governing law) survive termination.

Governing law and venue

These Terms are governed by the laws of the State of Idaho, United States, without regard to conflict-of-law rules. You and Smartly Done agree that the state and federal courts located in Bonneville County, Idaho have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services, and you consent to personal jurisdiction there. These Terms do not require arbitration.

Changes

We may update these Terms. We will change the "Last updated" date and may provide additional notice for material changes. Continued use after an update means you accept the revised Terms. If you do not agree, stop using the Services.

Contact

Email: [email protected]

Company: Manwaring Web Solutions, Inc. dba Smartly Done

Mailing address: 545 W 19th St, Idaho Falls, ID 83402

Additional office: 1600 E 8th Ave Suite A200, Tampa, FL 33605