Data Deletion

Last updated: November 9, 2026

This page explains how to request deletion of personal data associated with Smartly Done products operated by Manwaring Web Solutions, Inc. dba Smartly Done, including our Meta apps:

• Smartly Done Social (App ID 1852424685749087)
• Smartly Done Widgets (App ID 1545923027559568)

Public URL: https://smartlydone.com/data-deletion

Contact: [email protected]

Mailing address: 545 W 19th St, Idaho Falls, ID 83402

What we may store

Depending on which products and connections you use, we may store:

• Account name, email, organization membership, and roles
• Authentication and security logs
• Billing and subscription records (via Stripe metadata we keep)
• Site, form, shop, DNS, homes, and widget configuration and content your organization submits
• For Meta connections: Page / Instagram identifiers, tokens, posts or reviews we sync, scheduling records, and related cache
• For Google connections (Widgets): tokens, Place IDs, and synced review content

See the Privacy Policy for a fuller description.

How to request deletion

1. Email us (works for all products, including Meta)

Send a request to [email protected] with:

• Subject line: Smartly Done data deletion
• Your name and the email on your Smartly Done Account (if any)
• Which product(s) and organization or site are involved
• For Meta requests: the Facebook or Instagram Page / account name(s), App name (Social or Widgets), and Meta User ID if you have it

We will confirm receipt by email. We delete or disconnect the related data within 30 days, unless we must keep limited records for law, security, accounting, or dispute resolution. When processing is complete, we confirm by email.

2. In-product controls

Where available:

• Disconnect Meta or Google sources in the product settings (Widgets Sources, Social connection settings, and similar)
• Leave or delete an organization if you are an owner and the product supports it
• Close or delete your Smartly Done Account when that flow is available

Disconnecting a source stops further sync and removes tokens and synced content for that source where the product implements it. Account data is deleted within 30 days of an account deletion request, except backups (rolled off within 90 days) and records kept for legal or tax reasons.

3. Remove Meta app access in Facebook

1. Open Facebook → Settings & privacy → Settings
2. Open Apps and Websites (or Business Integrations)
3. Find Smartly Done Social and/or Smartly Done Widgets
4. Remove or disconnect the app

Revoking access at Meta stops new access. Email [email protected] as well if you want stored copies on our side wiped. We delete within 30 days and confirm by email.

What we delete

On a valid request (or disconnect), we delete or irreversibly de-identify where feasible:

• Access tokens for the disconnected Meta or Google connections
• Cached Page / Instagram / review / post data tied to those connections
• Account profile data you asked us to erase (subject to org ownership and legal holds)
• Related logs where feasible

We may retain limited records, for example that a deletion was requested, billing or tax records, or security audit entries, when required by law or legitimate business need. Backups containing deleted data are rolled off within 90 days.

If your data lives mainly in a customer's Smartly Done workspace (for example you filled a customer's form), we may need the customer's authorization or instructions to delete it, because that customer is typically the controller. We will tell you if that applies.

Confirmation

We will reply by email to confirm:

1. That we received your request
2. When processing is complete, or what we could not delete and why (for example legal retention or customer-controlled data)

Questions

Email: [email protected]

Company: Manwaring Web Solutions, Inc. dba Smartly Done

Mailing address: 545 W 19th St, Idaho Falls, ID 83402

Additional office: 1600 E 8th Ave Suite A200, Tampa, FL 33605